David Leonard

Microsoft have released a free antivirus and antispyware program called Windows Security Essentials. I have long since thought that programs like Norton and McAfee have got too big for their boots in terms of their size and the way they can interefere with the smooth-running of a system. Partly for that reason, I have been [...]

A few months ago I looked into the possibility of providing telephone support via a premium rate phone number. “Thank you” to all of my clients who expressed a view on this. It seems everyone acknowledges that it is valid for me to charge for technical phone support (that’s a relief) but clients are divided [...]

There is no excerpt because this is a protected post.

This blog is for my clients, my potential clients, and myself.
Issues covered will be those typically encountered by this hoped-for readership. Not deeply technical – just useful. So, the average person I have in mind is probably self-employed and quite probably working from home. He/she certainly doesn’t have an IT team around, but needs his [...]