http://www.blog.davidleonard.net Computer support in London for Small Organisations, Professionals, and Home Users Thu, 12 Nov 2009 17:40:52 +0000 http://wordpress.org/?v=2.8.4 hourly 1 http://www.blog.davidleonard.net/2009/11/12/which-program-opens-a-file/comment-page-1/#comment-11 Deirdre Thu, 12 Nov 2009 17:40:52 +0000 http://www.blog.davidleonard.net/?p=167#comment-11 Brilliant................ it worked like a treat. Very simple and easy instruections to follow. Thank you Brilliant……………. it worked like a treat. Very simple and easy instruections to follow. Thank you

]]> http://www.blog.davidleonard.net/2009/10/12/charging-for-support-calls/comment-page-1/#comment-10 Deirdre Mon, 09 Nov 2009 19:02:20 +0000 http://www.blog.davidleonard.net/?p=56#comment-10 suggestion: you hold a "kitty" of say, £50/£100 i.e. payment in advance from a client, which can then be used as and when required until all used up. I guess you might need to keep note of the date you talked to the client, and approx. how long, but no more. suggestion: you hold a “kitty” of say, £50/£100 i.e. payment in advance from a client, which can then be used as and when required until all used up. I guess you might need to keep note of the date you talked to the client, and approx. how long, but no more.

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