David Leonard

A few months ago I looked into the possibility of providing telephone support via a premium rate phone number. “Thank you” to all of my clients who expressed a view on this. It seems everyone acknowledges that it is valid for me to charge for technical phone support (that’s a relief) but clients are divided [...]

This blog is for my clients, my potential clients, and myself.
Issues covered will be those typically encountered by this hoped-for readership. Not deeply technical – just useful. So, the average person I have in mind is probably self-employed and quite probably working from home. He/she certainly doesn’t have an IT team around, but needs his [...]